Privacy policy
Privacy Policy
1. Introduction
Welcome to Metrocom USA (“we,” “our,” or “us”). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect your information when you visit or use https://metrocomusa.com/ (“Website”).
By accessing or using our Website, you agree to the terms of this Privacy Policy.
2. Information We Collect
We may collect the following types of information when you visit our Website, create an account, place an order, subscribe to newsletters, fill out forms, or use other services:
(a) Personal Information
l Name
l Email address
l Phone number
l Billing and shipping address
l Payment information (processed securely by third-party payment providers)
(b) Technical and Device Information
l IP address
l Browser type and version
l Access time and visited pages
l Operating system
l Device identifiers
(c) Cookies and Tracking Technologies
We use cookies, pixels, web beacons, and similar technologies to enhance your experience, analyze trends, and personalize content.
3. How We Use Your Information
We use the information we collect for purposes including:
l Processing orders, payments, and shipping
l Providing customer support and services
l Improving Website functionality and user experience
l Managing accounts and sending notifications
l Conducting marketing analysis and trend research
l Preventing fraud and unauthorized activity
4. Information Sharing and Disclosure
We do not sell your personal information. We may share information in the following circumstances:
(a) Vendors and Service Providers
Including payment processors, shipping providers, email service providers, and others who help fulfill orders or improve services.
(b) Legal Obligations
To comply with applicable laws, regulations, court orders, or to protect our rights and safety.
(c) Business Transfers
If we undergo a merger, acquisition, or sale of assets, information may be transferred as part of the business assets.
5. Data Security
We implement reasonable technical and administrative measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet is completely secure, and you assume some risk.
6. Third-Party Links
Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of third-party websites. Please review their privacy policies before providing any information.
7. Children’s Privacy
Our Website is not intended for individuals under the age of 18, and we do not knowingly collect personal information from minors. If you believe we have collected such information, please contact us for removal.
8. Your Rights
You have the right to:
l Access a copy of the personal information we hold about you
l Correct or update inaccurate information
l Request deletion of your personal information (subject to applicable laws)
l Unsubscribe from marketing communications
You can exercise these rights by reaching out to us through our contact form.
9. Cookies and Tracking Choices
Most browsers accept cookies by default. You can disable cookies in your browser settings; however, some Website features may not function properly if cookies are disabled.
10. Policy Updates
We may update this Privacy Policy at any time. Continued use of the Website constitutes acceptance of the updated Privacy Policy.